RE: research paper
 

Google for the JD Powers initial quality survey. That should give you lots of information....some of which will probably surprise you....as in this year's results which showed Buick to be on a equal par with Lexus.

RE: research paper
 

thanks guys, you all helped alot, i will for sure post the paper when i am done. just as an fyi i get my car this week and am psyched. but yeah the info you all gave me helped and you will be able to tell when i post the paper, it will be done by next week, i hope.