41k miles; new driver CV joint? Already?
First of all guys, first post, nice forum.
we have a 2010 civic Ex. At 13k both front strut assemblies were replaced under warranty, due to a clunking under full turning conditions.
Now at two years old and 41k miles, the drivers CV joint clicks very loudly under tight turns and acceleration. Definatly a bad outer joint.
How many others have experienced these mechanical failures at such low mileage?
Her driving style is slow, cautious, and mostly highway. I know she babies it because every time I drive, I get "the look of disapproval" from her for simply going 5 mph over.
I also analyzed her u-turn, tight turn behavior and its very considerate to the cars suspension.
Honda states the warranty for CV joints is 3 yr/ 36,000 miles. We are 4,582 miles out. Service department at purchasing dealer states:
1.) Joint is out of warranty, must be paid in full.
2.) A diagnostic fee of ~$100.00 will be needed so they can document the problem. (This is for a case review by a Honda America Manager, for possible full or partial compensation for the repair.) The diagnostic fee in NON-REFUNDABLE, and will not be covered by any compensation by Honda America.
I asked the service rep why it would be an hours labor to start the car, turn it once in the parking lot, and write it up? He stated its policy, and they have to in order to run a fair and consistant business. I can purchase an A-1 Cardone Select joint for $48.00 plus shipping from rock auto, and install it in an afternoon. But I really want a Honda part in there for any future warranty issues that may arise. (Transmission bearings, wheel bearings, any balance issues.) I want Honda to own up to their part failure, and pay %100, but I just can't see that happening. I'm going to have a nice, calm rationale talk with the service manager tomorrow, and see if he can waive the diagnostic fee. (I doubt it, but at least I can give the dealership a chance before I write them off completely.)
I cannot figure out How or why these problems are occurring?!?! I have a ford taurus with 210k and original CV joints that are solid and smooth, and the previous owner (close friend) drove it like a cop car.
What gives? Any similar experiences??
We agreed on a Honda to avoid these repair items. Most people I talk with at work who own Honda's just simply can't believe that its had two major front end issues already.
I am now going to familiarize myself with the search function. I just wanted to get my first post out there. TIA for replys!!!!!
we have a 2010 civic Ex. At 13k both front strut assemblies were replaced under warranty, due to a clunking under full turning conditions.
Now at two years old and 41k miles, the drivers CV joint clicks very loudly under tight turns and acceleration. Definatly a bad outer joint.
How many others have experienced these mechanical failures at such low mileage?
Her driving style is slow, cautious, and mostly highway. I know she babies it because every time I drive, I get "the look of disapproval" from her for simply going 5 mph over.
I also analyzed her u-turn, tight turn behavior and its very considerate to the cars suspension.
Honda states the warranty for CV joints is 3 yr/ 36,000 miles. We are 4,582 miles out. Service department at purchasing dealer states:
1.) Joint is out of warranty, must be paid in full.
2.) A diagnostic fee of ~$100.00 will be needed so they can document the problem. (This is for a case review by a Honda America Manager, for possible full or partial compensation for the repair.) The diagnostic fee in NON-REFUNDABLE, and will not be covered by any compensation by Honda America.
I asked the service rep why it would be an hours labor to start the car, turn it once in the parking lot, and write it up? He stated its policy, and they have to in order to run a fair and consistant business. I can purchase an A-1 Cardone Select joint for $48.00 plus shipping from rock auto, and install it in an afternoon. But I really want a Honda part in there for any future warranty issues that may arise. (Transmission bearings, wheel bearings, any balance issues.) I want Honda to own up to their part failure, and pay %100, but I just can't see that happening. I'm going to have a nice, calm rationale talk with the service manager tomorrow, and see if he can waive the diagnostic fee. (I doubt it, but at least I can give the dealership a chance before I write them off completely.)
I cannot figure out How or why these problems are occurring?!?! I have a ford taurus with 210k and original CV joints that are solid and smooth, and the previous owner (close friend) drove it like a cop car.
What gives? Any similar experiences??
We agreed on a Honda to avoid these repair items. Most people I talk with at work who own Honda's just simply can't believe that its had two major front end issues already.
I am now going to familiarize myself with the search function. I just wanted to get my first post out there. TIA for replys!!!!!
Thanks for the reply.
Yes, that is really early for a CV going bad. I would call Honda of America and explain that you already had issues up there and you're only 4000mi over the warranty, so asking if they'd at least partially cover it. Be cordial and see where it takes you. If you dont get anywhere, dont go to that dealer ever again. They're the biggest ripoffs.
BTW, I suggest raxles if you do get replacements...nice middle ground between the really expensive OEM axles and the cheapo Autozones that fail after 2 months.
BTW, I suggest raxles if you do get replacements...nice middle ground between the really expensive OEM axles and the cheapo Autozones that fail after 2 months.
Well, I talked to a service rep at another dealership today. He pretty much confirmed its the CV joint just over the phone. I explained to him what were trying to do with Honda of america, and he agreed. He said the cheapest he could charge us for an "Honda Official Diagnosis" was $27.50. I guess its worth the crap shoot.
But even at that, if they only partially cover the $475 dollar job, were out some cash that we literally don't have, and won't have for the next couple months. Sucks, reason we bought a brand new honda. Dependabillity.
Boiler1: Thanks for the suggestions on the cv axle brand. Yeah, I hate the $45 dollar ones at advance. The dealer wants $219 for a reman. Wonder how long that one will last, right??
So, my strategy:
1. Pay new dealership $27.50 for diagnosis.
2. Submit to Honda America.
3. Accept Nothing but %100 coverage, since the front end was already apart under warranty.
4. If honda fails to own up, I'll replace it with aftermarket. I will never purchase another honda again however.
I remember when they used to really stand by their product. More and more I hear from people about warrantied struts at 20k, water pumps at 40k, tons of stuff that seems to be creeping up on their quality reputation.
Thanks Again all!!!
But even at that, if they only partially cover the $475 dollar job, were out some cash that we literally don't have, and won't have for the next couple months. Sucks, reason we bought a brand new honda. Dependabillity.
Boiler1: Thanks for the suggestions on the cv axle brand. Yeah, I hate the $45 dollar ones at advance. The dealer wants $219 for a reman. Wonder how long that one will last, right??
So, my strategy:
1. Pay new dealership $27.50 for diagnosis.
2. Submit to Honda America.
3. Accept Nothing but %100 coverage, since the front end was already apart under warranty.
4. If honda fails to own up, I'll replace it with aftermarket. I will never purchase another honda again however.
I remember when they used to really stand by their product. More and more I hear from people about warrantied struts at 20k, water pumps at 40k, tons of stuff that seems to be creeping up on their quality reputation.
Thanks Again all!!!
Yeah autozone axles are fine. I replaced my autozone axle today under warranty. It lasted 4 years, 50,000 miles and the only reason I replaced it was because I was doing other front end work and all I had to do was pull the axle out to change it. It worked fine, but the boots were starting to get cracked.
Autozone axles are tempting, however in my old accord, I used cheapies and they were not balanced right. I chased around a vibe in the front end forever, until a really good mechanic suggested that the axles were crap. Sold it, new owner put in honda axles, vibe gone, bastard rubbed it in pretty hard also.
I'm going to try raxles if I have to replace it myself, only drawback is you have to call for a price.
Might try to rebuild it also, depends on price/difficulty.
Still haven't been to the dealership, we literally can't afford to spend $27 right now.
I'm going to try raxles if I have to replace it myself, only drawback is you have to call for a price.
Might try to rebuild it also, depends on price/difficulty.
Still haven't been to the dealership, we literally can't afford to spend $27 right now.
There are good sets of autozone axles out there. In my experience you just dont know if it will be the first set or the fourth set.
I probably wouldnt trust a dealer reman unit unless they were really specific about what they replaced and/or where they're getting their remans from....and then you have to pay dealer labor to get them installed.
FWIW, for my 2000 si the raxle set was $300 shipped to Indiana.
https://www.hondacivicforum.com/foru...nt-pics-89313/
I probably wouldnt trust a dealer reman unit unless they were really specific about what they replaced and/or where they're getting their remans from....and then you have to pay dealer labor to get them installed.
FWIW, for my 2000 si the raxle set was $300 shipped to Indiana.
https://www.hondacivicforum.com/foru...nt-pics-89313/
Last edited by boiler1; Jan 1, 2012 at 11:09 AM.
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