Skunk2 can suck me....
#1
Skunk2 can suck me....
So yeah, I have a Skunk2 lower rear tie bar for my car. Thing was it didn't have any hardware because the person that bought the bar lost it...no worries I got the bar for free. I get on the Skunk2 online helpdesk and they say they can sell me replacement hardware for $26.60...I'm thinking sweet that's cheap enough. When I place the order (mind you they are in Cali and me in Oregon) they tell me it will be ~$30 with shipping...ok. That was on the 12th. UPS just finally came a knocking the 17th (seems like too long to me, I've shipped to and from that area before) and on top of that I checked my account and the bastards charged me $40.69 WTF? Then I call the dude that I ordered it from (cause he gave me his direct extention) and he wont answer or return calls from the message I left. Needless to say I am irritated as hell. I already thought $30 was kinda steep for 2 bolts, 2 washers and 2 spacers...but $40 [&:]
Anyway...thanks...I just fealt like ranting. /sigh
Anyway...thanks...I just fealt like ranting. /sigh
#3
RE: Skunk2 can suck me....
ORIGINAL: rice_eater
So yeah, I have a Skunk2 lower rear tie bar for my car. Thing was it didn't have any hardware because the person that bought the bar lost it...no worries I got the bar for free. I get on the Skunk2 online helpdesk and they say they can sell me replacement hardware for $26.60...I'm thinking sweet that's cheap enough. When I place the order (mind you they are in Cali and me in Oregon) they tell me it will be ~$30 with shipping...ok. That was on the 12th. UPS just finally came a knocking the 17th (seems like too long to me, I've shipped to and from that area before) and on top of that I checked my account and the bastards charged me $40.69 WTF? Then I call the dude that I ordered it from (cause he gave me his direct extention) and he wont answer or return calls from the message I left. Needless to say I am irritated as hell. I already thought $30 was kinda steep for 2 bolts, 2 washers and 2 spacers...but $40 [&:]
Anyway...thanks...I just fealt like ranting. /sigh
So yeah, I have a Skunk2 lower rear tie bar for my car. Thing was it didn't have any hardware because the person that bought the bar lost it...no worries I got the bar for free. I get on the Skunk2 online helpdesk and they say they can sell me replacement hardware for $26.60...I'm thinking sweet that's cheap enough. When I place the order (mind you they are in Cali and me in Oregon) they tell me it will be ~$30 with shipping...ok. That was on the 12th. UPS just finally came a knocking the 17th (seems like too long to me, I've shipped to and from that area before) and on top of that I checked my account and the bastards charged me $40.69 WTF? Then I call the dude that I ordered it from (cause he gave me his direct extention) and he wont answer or return calls from the message I left. Needless to say I am irritated as hell. I already thought $30 was kinda steep for 2 bolts, 2 washers and 2 spacers...but $40 [&:]
Anyway...thanks...I just fealt like ranting. /sigh
#5
RE: Skunk2 can suck me....
nah, I said they charged me $40....and the assumed total of 30 shipped was steep...but either way. I know I could have rigged it up myself...but my thought was that it is my suspension ("rigged" isn't necessarily a good answer) and since they offer hardware and machined spacers I should just use em. If I had known it was gonna be such a hassleI would have fashioned something myself. [sm=headbang.gif]
#6
RE: Skunk2 can suck me....
So anyway...I got a response already to this mornings new help desk on their site. Even got the same guy .He apologized and claimed it shipped the same date as the order. However I wont be able to verify that until I go down to ups and pick up my package because even in this response I didn't get the tracking number. Supposedly I am getting partial credit back,I guess it could be claimed on their part as shipping and the extra is handling...but obviously if they are willing to give a refund they know it's wrong. Here's today's reply...
Thank you for contacting the Helpdesk at Skunk2 Racing.
First of all let me apologize for not providing your tracking number in a timely fashion.
Your order was placed on 10/12 and was shipped on 10/12 as you can see from your tracking number. The amount of time UPS took to deliver your package is out of our control.
With regard to your frustration with shipping costs, our shipping estimate was just that, an estimate. You can run an inquiry through ups.com yourself to see that before fees, shipping for those parts costs $8.86.
I will credit your card $5.23, the difference between the amount you were charged, and the base cost from UPS.
If you have any more questions regarding Skunk2 products or policy please let us know. Thanks.
First of all let me apologize for not providing your tracking number in a timely fashion.
Your order was placed on 10/12 and was shipped on 10/12 as you can see from your tracking number. The amount of time UPS took to deliver your package is out of our control.
With regard to your frustration with shipping costs, our shipping estimate was just that, an estimate. You can run an inquiry through ups.com yourself to see that before fees, shipping for those parts costs $8.86.
I will credit your card $5.23, the difference between the amount you were charged, and the base cost from UPS.
If you have any more questions regarding Skunk2 products or policy please let us know. Thanks.
#7
RE: Skunk2 can suck me....
ORIGINAL: Marty
I have allways hated S2 and thought their stuff was junk and the company itself has allways proved to suck to me atleast.
I have allways hated S2 and thought their stuff was junk and the company itself has allways proved to suck to me atleast.
#9
RE: Skunk2 can suck me....
ORIGINAL: mxs
The tracking number should be on the box, no?
The tracking number should be on the box, no?
#10
RE: Skunk2 can suck me....
ORIGINAL: rice_eater
I've never had any of their products...but assumed from the get go that they sucked because the first place I ever found them (back in the day) was ebay. I wouldnt have this tie bar if it wasnt given to me. I personally wont ever buy anything from them again.
ORIGINAL: Marty
I have allways hated S2 and thought their stuff was junk and the company itself has allways proved to suck to me atleast.
I have allways hated S2 and thought their stuff was junk and the company itself has allways proved to suck to me atleast.