anyone break a tokico adjuster?
I got a set of Tokico Illuminas and all the red adjuster knobs were broken off. After searching for much longer than i expected, I found the number for Tokico's factory which is 1 800 548 2549
I called and navigated through the automated crap to a real person, and upon hearing my problem the guy asked my name and address and said a new set was on the way no charge. I bought them used, didnt even have a warranty and the conversation was less than 40 seconds. Tokico customer service is awesome |
Good deal. Great to hear customer service is still alive and well.
Actually, it reminds me of Corbeau seats; I've heard several stories of people calling Corbeau asking how to get new seat covers due to the originals fading and Corbeau sending them out free of charge, no questions asked. |
I've heard that this is a huge problem with these shocks. Probably why they were so eager to fix it.
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